Last Updated: March 08, 2026
TS Digital Ventures, LLC, doing business as Loam Nutrition (“Loam,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, retain, and otherwise process personal information when you access or use the Loam Nutrition website, landing pages, mobile application, and related products and services that link to this Privacy Policy (collectively, the “Services”).
By using the Services, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy applies to personal information collected through:
our website and landing pages
our mobile application
account registration and profile creation
nutrition, food, ingredient, and wellness tracking features
AI-powered tools and features
newsletter, waitlist, and lead capture forms
customer support communications
other digital experiences operated by or on behalf of Loam that link to this Privacy Policy
This Privacy Policy does not apply to third-party websites, mobile applications, or services that are not operated by us, even if they are linked to or integrated with the Services.
We collect personal information from you directly, automatically when you use the Services, and from certain third parties.
You may provide us with personal information such as:
name
email address
password and account credentials
profile information
age range or birth-related information, where provided
biological, hormonal, reproductive, or life-phase information
food, nutrition, supplement, and wellness logs
ingredient scan history
nutrient intake data
goals, preferences, and app settings
user-generated content
communications with customer support
content you submit to AI-powered features
information submitted through surveys, waitlists, giveaways, forms, or newsletter signup pages
Some information may be required in order to create an account or use certain features.
When you access or use the Services, we may automatically collect information such as:
device type
device identifiers
operating system
browser type
app version
IP address
approximate location derived from IP address
language and time zone settings
pages viewed
screens visited
feature interactions
crash reports
performance and diagnostic information
referral source data
cookie, SDK, pixel, and similar technology data
We use this information to operate, secure, maintain, troubleshoot, analyze, and improve the Services.
We may receive information from third parties, including:
authentication providers
analytics providers
payment processors
app stores and distribution platforms
customer support vendors
infrastructure and hosting providers
advertising or attribution vendors, if used in the future
Any information we receive from third parties is treated in accordance with this Privacy Policy, subject to any additional restrictions imposed by applicable law.
Loam is a women-focused nutrition platform. Depending on how you use the Services, you may voluntarily provide information that may be considered sensitive personal information or consumer health data under certain laws.
This may include information relating to:
dietary intake
food and supplement logs
nutrient tracking
pregnancy
postpartum status
breastfeeding
menstrual or reproductive phases
fertility-related tracking
perimenopause or menopause
health and wellness goals
ingredient preferences or sensitivities
We process this information to provide the Services you request, including personalization, tracking, insights, content delivery, and product improvement.
We do not sell health-related personal information.
The Services may allow users to input, review, and track information concerning reproductive health and biological phases, including menstruation, fertility-related phases, pregnancy, postpartum recovery, breastfeeding, perimenopause, and menopause.
This information is provided voluntarily by users for educational, personalization, and tracking purposes. Loam does not provide medical diagnosis, medical treatment, clinical reproductive healthcare, or emergency services.
The Services may include AI-powered features that generate responses, suggestions, summaries, insights, or educational content based on information you provide.
When you use AI features:
your prompts, entries, and related content may be processed to generate outputs
interactions may be logged and reviewed to support functionality, safety, reliability, debugging, and improvement
information may be processed by service providers acting on our behalf
AI-generated outputs are automated and may not always be accurate, complete, or suitable for your particular circumstances. You are responsible for using independent judgment and seeking professional advice where appropriate.
Our website and landing pages may use cookies, pixels, tags, software development kits, and similar technologies to:
operate the Services
remember preferences
understand site traffic and engagement
measure campaign performance
improve usability and performance
detect fraud and security incidents
Because your tooling stack is not yet finalized, this Privacy Policy is written broadly enough to cover standard analytics, diagnostics, attribution, and operational technologies that may later be implemented. Before launch, you should update this section to reflect the tools actually in use.
You may be able to manage certain cookie preferences through browser settings or other controls. Disabling some technologies may affect functionality.
We may use personal information for the following purposes:
to create, authenticate, and manage accounts
to provide and operate the Services
to personalize your experience
to process nutrition, ingredient, and wellness-related entries
to generate nutrient, ingredient, and educational insights
to power, maintain, and improve AI-enabled features
to communicate with you about your account, support requests, updates, and security matters
to send newsletters, marketing, or promotional communications where permitted by law
to analyze product usage and improve design, performance, and reliability
to detect, prevent, and investigate fraud, abuse, misuse, or security incidents
to comply with legal obligations
to enforce our terms, policies, and other agreements
to create aggregated, de-identified, or anonymized analytics and research datasets where permitted by law
We do not sell your personal information.
We may disclose personal information in the following ways:
We may disclose information to vendors, service providers, contractors, and processors that perform services on our behalf, such as:
cloud hosting and infrastructure
data storage
authentication
analytics
diagnostics
customer support
payment processing
email communications
AI infrastructure or model support
security and fraud prevention
These parties are authorized to use personal information only as necessary to provide services to us and are subject to appropriate contractual protections.
We may disclose personal information where we believe it is necessary to:
comply with applicable law, regulation, court order, subpoena, or legal process
respond to lawful requests from public authorities
enforce our agreements or policies
detect, prevent, or address fraud, abuse, misuse, or security issues
protect the rights, safety, and property of Loam, our users, or others
We may disclose personal information in connection with an actual or proposed merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar corporate transaction.
We retain personal information for as long as reasonably necessary to:
provide the Services
maintain your account
fulfill the purposes described in this Privacy Policy
comply with legal, regulatory, tax, accounting, and reporting obligations
resolve disputes
enforce our rights and agreements
We may retain aggregated, anonymized, or de-identified information for research, analytics, security, and product improvement purposes, to the extent permitted by law.
Users may request deletion of their account through the app, where available, or by contacting us.
Upon a verified deletion request, we will delete or permanently de-identify personal information associated with the account, subject to exceptions permitted by law. This may include:
profile information
food and nutrition logs
nutrient tracking history
ingredient scan history
goals and preferences
AI interaction history
We may retain limited information as necessary to:
comply with legal obligations
maintain financial and transaction records
detect and prevent fraud, abuse, or security incidents
exercise or defend legal claims
maintain de-identified analytics
Deletion requests may take up to 45 days to complete, unless a shorter period is required by applicable law.
Depending on your location, you may have the right to:
know what personal information we collect, use, disclose, and retain
access personal information
request correction of inaccurate personal information
request deletion of personal information
receive a portable copy of certain personal information
object to or restrict certain processing
withdraw consent where processing is based on consent
opt out of certain processing activities where required by law
To exercise applicable rights, contact us using the information in the “Contact Us” section below. We may take reasonable steps to verify your identity before fulfilling a request.
If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including the right to:
know the categories of personal information we collect
know the sources from which personal information is collected
know the purposes for which personal information is collected, used, and disclosed
know the categories of third parties to whom personal information is disclosed
request deletion of personal information
request correction of inaccurate personal information
limit the use and disclosure of sensitive personal information in certain circumstances
opt out of the sale or sharing of personal information, if applicable
not receive discriminatory treatment for exercising privacy rights
Loam does not sell personal information. Loam does not knowingly sell or share the personal information of consumers under 16 years of age.
Depending on your use of the Services, we may collect the following categories of personal information:
identifiers, such as name, email address, IP address, and account credentials
customer records information, such as information you submit in account forms
internet or other electronic network activity information
geolocation data derived from IP address
commercial information, such as subscription or transaction records if applicable
sensitive personal information, including information relating to health, nutrition, reproductive or biological phase data, where voluntarily provided
inferences drawn from the above information to personalize your experience
We collect personal information from:
you directly
your devices
app stores and service providers
analytics, authentication, and infrastructure vendors
other third parties you authorize to interact with the Services
We collect and use personal information for the purposes described in Section 7 above.
We may disclose personal information to:
service providers and contractors
analytics and infrastructure vendors
payment and support vendors
legal authorities where required
parties involved in corporate transactions
Some information collected through the Services may qualify as sensitive personal information under California law, including health, reproductive, biological phase, and nutrition-related information voluntarily provided by users.
We use such information only for purposes reasonably necessary to provide the Services requested by the user, maintain the Services, protect security and integrity, perform analytics, improve product performance, comply with law, and other purposes permitted by applicable law.
If you are located in the European Economic Area or the United Kingdom, we process personal information under one or more of the following legal bases:
your consent
performance of a contract with you
our legitimate interests in operating, securing, and improving the Services
compliance with legal obligations
Where required, we will obtain consent before processing certain types of personal information. Where processing is based on consent, you may withdraw it at any time.
Your personal information may be transferred to and processed in countries other than your country of residence, including the United States.
Where required by law, we implement appropriate safeguards for cross-border transfers, which may include standard contractual clauses and other approved transfer mechanisms.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, destruction, loss, alteration, or disclosure. These measures may include encryption in transit, access controls, authentication mechanisms, logging, monitoring, and internal access restrictions.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without legally valid authorization, we will take reasonable steps to delete it. If you believe a child has provided personal information to us, please contact us.
If a higher minimum age applies under the law where you live, we will comply with applicable law.
The Services may contain links to third-party websites, products, or services, or may integrate with third-party functionality. We are not responsible for the privacy, security, or data handling practices of third parties. Your use of third-party services is governed by their own terms and privacy policies.
The Services provide nutrition tracking, wellness support, educational content, ingredient information, and AI-assisted informational outputs.
The Services do not provide medical advice, diagnosis, or treatment. Nothing in the Services, including AI-generated outputs, should be used to diagnose, treat, cure, or prevent any disease or medical condition. The Services are not a substitute for professional medical advice, diagnosis, or treatment from a licensed healthcare provider.
Always seek the advice of a qualified healthcare professional regarding any medical or health-related questions.
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above and, where required by law, provide additional notice.
Your continued use of the Services after an updated Privacy Policy becomes effective means you acknowledge the updated Privacy Policy.
If you have questions, concerns, or requests relating to this Privacy Policy or our privacy practices, you may contact us at:
TS Digital Ventures, LLC
Loam Nutrition
support@loamnutrition.com